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Technical Support Engineer

Workers Town·Salem, Tamil Nadu

Pay not stated2–5 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

As a Technical Support Engineer, you will play a crucial role in troubleshooting and resolving technical issues faced by customers. Collaborating closely with the engineering team, you will ensure seamless user experiences and provide valuable feedback on product performance. This position is ideal for individuals who are passionate about technology and possess strong problem-solving skills.

What you'll do

  • Troubleshoot and resolve customer technical issues
  • Provide guidance on product usage and best practices
  • Collaborate with development teams to improve product functionality
  • Document and track customer interactions and resolutions

What you need

  • 2–5 yrs of experience
  • Troubleshooting
  • Hardware
  • CRM
  • B.Tech or B.E. or B.Sc or BCA

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