Technical Support Executive

About the role

Technical Support Executive at Aditi Tracking. Provide technical support and guidance to customers on GPS tracking systems, software, and related services.

What you'll do

• Provide technical support and guidance to customers on GPS tracking systems, software, and related services
• Troubleshoot hardware and software issues related to GPS devices, fleet management platforms, and mobile applications
• Assist customers in device installation, configuration, and calibration
• Conduct remote diagnostics and guide users through problem resolution
• Educate customers on best practices for using GPS tracking solutions effectively

What you need

• 1–3 yrs of experience
• Troubleshooting
• Ticketing tools
• Networking
• Fleet management
• CRM
• MS Office
• Any graduate

Good to have

• IoT
• Customer success