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Technical Support Executive

Walkover Web Solutions·Indore

Pay not stated1–2 yrsFull-time
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About the role

Technical Support Executive at Walkover Web Solutions. Working in the team of Technical Support Associates and performing well.

What you'll do

  • Working in the team of Technical Support Associates and performing well
  • Research and identify solutions to software and Saas Product queries
  • Diagnose and troubleshoot technical issues, including account setup and network configuration and onboarding
  • Ask customers targeted questions to quickly understand the root of the problem
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

What you need

  • 1–2 yrs of experience
  • Troubleshooting
  • Any graduate

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