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Technical Support Executive

Workers Town·Dharwad, Karnataka

Pay not stated1–3 yrsFull-time
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About the role

As a Technical Support Executive, you will play a crucial role in assisting customers with their technical issues, ensuring they receive timely and effective solutions. Your responsibilities will include answering queries via phone, email, and chat, and guiding customers through troubleshooting steps.

What you'll do

  • Provide technical support to customers via multiple channels
  • Troubleshoot and resolve customer technical issues promptly
  • Document customer interactions and maintain records
  • Collaborate with the technical team to improve service delivery

What you need

  • 1–3 yrs of experience
  • Networking
  • Troubleshooting
  • B.Tech or B.E.

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