Technical Support Executive

Workers Town·Gurugram

Pay not statedJunior levelFull-time

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About the role

As a Technical Support Executive, you will play a crucial role in assisting customers with their technical challenges through phone and online channels. Your primary responsibilities will include troubleshooting issues, providing effective solutions, and ensuring a high level of customer satisfaction.

What you'll do

Provide technical support to customers via phone and online
Troubleshoot and resolve technical issues efficiently
Document customer interactions and solutions
Assist in updating customer records and software systems

What you need

Troubleshooting
Diploma

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