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Technical Support Executive

Workers Town·Jodhpur, Rajasthan

Pay not stated1–4 yrsFull-time
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About the role

In the role of Technical Support Executive, you will provide first-level technical support to customers via phone, email, and chat. Your responsibilities will include troubleshooting issues, guiding users through solutions, and ensuring customer satisfaction. This position suits individuals who are tech-savvy and enjoy helping others resolve technical problems.

What you'll do

  • Provide technical support to customers
  • Troubleshoot hardware and software issues
  • Document issues and solutions in a ticketing system
  • Ensure customer satisfaction with timely responses

What you need

  • 1–4 yrs of experience
  • Troubleshooting
  • Hardware
  • Ticketing tools
  • B.Sc or B.Tech or B.E. or BCA

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