Technical Support Executive

About the role

As a Technical Support Executive, you will serve as the initial point of contact for customers seeking help with technical issues. Your primary responsibilities will include troubleshooting problems and guiding users through effective solutions to ensure a seamless experience. The ideal candidate will have a strong technical background paired with excellent communication skills, enabling you to assist customers effectively.

What you'll do

• Provide technical assistance to customers
• Diagnose and troubleshoot technical issues
• Maintain records of customer interactions
• Collaborate with the technical team for complex issues

What you need

• Troubleshooting
• Hardware
• B.Tech or B.E.