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Technical Support Executive

Workers Town·Kota, Rajasthan

Pay not stated1–3 yrsFull-time
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About the role

As a Technical Support Executive, you will serve as the first point of contact for customers experiencing technical issues. Your primary responsibilities will include troubleshooting both software and hardware problems, providing effective solutions, and ensuring a high level of customer satisfaction.

What you'll do

  • Troubleshoot software and hardware issues
  • Provide technical support to customers via phone and email
  • Collaborate with IT team to resolve complex issues
  • Document and maintain records of support requests

What you need

  • 1–3 yrs of experience
  • Troubleshooting
  • Networking
  • CRM
  • Hardware
  • B.Tech or B.E.

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