Senior Administrator - Azure Active Directory
HCLTech·Madurai
- Can I apply
- Needs B.Tech or B.E. or B.Sc · Mid level
- Pay
- Pay not stated
- Source
- From the company's careers page · 1 week ago
- How to apply
- On HCLTech's site: account needed, ~10–15 min
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About the role
As a Technical Support Executive, you will handle customer inquiries related to technical issues and troubleshoot software and hardware problems. Your role will involve providing guidance and support to customers, ensuring that their issues are resolved effectively and efficiently. This position is ideal for candidates who enjoy problem-solving and possess a strong understanding of technical systems.
What you'll do
- Handle customer inquiries and provide technical support
- Troubleshoot software and hardware issues
- Escalate unresolved issues to the technical team
- Document customer interactions and solutions
What you need
- 1–3 yrs of experience
- Troubleshooting
- Networking
- CRM
- Hardware
- B.Sc or B.Tech or B.E. or BCA
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