Service Desk Analyst
Jobgether·Remote
- Can I apply
- Open to any education · 1–4 yrs
- Pay
- Pay not stated · 24/7
- Source
- From the company's careers page · today
- How to apply
- On Jobgether's site: short form, ~5 min
Early: posted 2 h ago on their own site
Technical Support Group Lead (TSG) - Mobile Robotics
The Hi-Tech Robotic Systemz·Gurugram
Pay not stated8–14 yrsFull-time
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About the role
Technical Support Group Lead (TSG) - Mobile Robotics at The Hi-Tech Robotic Systemz. A. TSG / L2 Leadership — Building the function.
What you'll do
- B. Running Lane — Immediate recovery (first 30–90 days)
- Take immediate ownership of L2 technical support for live accounts
- Conduct issue classification: product-defect vs site-execution. Route each correctly and confirm routing with PMO within 30 days
- Provide direct L2 field support for I&C escalations — be present at site when required
- Complete deferred validation at live accounts under controlled conditions
What you need
- 8–14 yrs of experience
- Firewalls
- Site execution
- SOP writing
- C
- B.Tech or B.E. or BBA
Good to have
- PLC
- SCADA
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