Technical Support Specialist

About the role

ABAP debugging and troubleshooting skills are an advantage Experience working in Agile/DSDM or ITIL-based support environments

What you'll do

• Architect| design and develop (through Team) solution for product/project & sustenance delivery
• Support as an Subject Matter Expert
• Ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements
• Ensuring a sufficient pool of skilled professionals in the designated technology, through activities such as conducting interviews
• Support competency development with envisioning and articulating propositions – building collaterals/ whitepaper creation, market trend analysis etc

What you need

• 10–18 yrs of experience
• SAP
• SAP HANA
• ERP
• ITIL
• Root cause analysis
• Any graduate

Good to have

• Troubleshooting
• SAP ABAP