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Technical Support Specialist

Workers Town·Amritsar, Punjab

Pay not statedJunior levelFull-time
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About the role

As a Technical Support Specialist, you will play a crucial role in assisting customers with troubleshooting and resolving technical issues related to our products and services. Your primary responsibilities will involve responding to customer inquiries through various channels, including phone, email, and chat, while providing clear, step-by-step solutions to ensure high levels of customer satisfaction.

What you'll do

  • Provide technical support to customers via phone, email, or chat
  • Troubleshoot and resolve product-related issues
  • Document customer interactions and solutions
  • Collaborate with team members to improve service quality

What you need

  • Troubleshooting
  • B.Tech or B.E.

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