highlisted

Technical Support Specialist

Workers Town·Chandigarh

Pay not stated2–5 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

As a Technical Support Specialist, you will be the first point of contact for clients facing technical difficulties. Your responsibilities include diagnosing issues, providing actionable solutions, and ensuring customer satisfaction through clear and effective communication. A solid understanding of technical concepts is essential, along with the ability to convey these ideas in simple terms.

What you'll do

  • Provide technical support to clients via phone and email
  • Diagnose and resolve technical issues
  • Document all customer interactions and solutions
  • Collaborate with IT teams to improve service
  • Train clients on software usage and updates

What you need

  • 2–5 yrs of experience
  • Troubleshooting
  • CRM
  • B.Sc or B.Tech or B.E. or BCA

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Can I apply
Needs B.Tech or B.E. or B.Sc · 10–11 yrs
Pay
Pay not stated
Source
From the company's careers page · 1 week ago
How to apply
On People's Growth HR Solutions's own site