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Technical Support Specialist

Workers Town·Coimbatore

Pay not stated1–3 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

As a Technical Support Specialist, you will play a crucial role in providing technical assistance to clients, helping them resolve software and hardware issues. Your primary focus will be on troubleshooting problems efficiently to ensure high levels of customer satisfaction. This position is ideal for individuals who are passionate about technology and have a strong commitment to customer service.

What you'll do

  • Provide technical support and troubleshooting assistance
  • Document and track customer inquiries and resolutions
  • Collaborate with the support team to improve processes
  • Assist in software and hardware installations

What you need

  • 1–3 yrs of experience
  • CRM
  • Hardware
  • Troubleshooting
  • B.Tech or B.E.

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