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Technical Support Specialist

Workers Town·Dehradun

Pay not statedJunior levelFull-time

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About the role

As a Technical Support Specialist, you will be the first point of contact for customers encountering technical difficulties with products or services. Your role will involve troubleshooting a variety of issues through phone, email, and chat, ensuring that customers receive timely and effective solutions.

What you'll do

  • Provide customer support for technical issues
  • Troubleshoot and resolve customer problems
  • Document and track customer interactions
  • Assist in improving support processes

What you need

  • Troubleshooting
  • B.Tech or B.E.

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