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Technical Support Specialist

Workers Town·Siliguri, West Bengal

Pay not stated1–4 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

The Technical Support Specialist will be responsible for providing remote assistance to clients by troubleshooting various technical issues and ensuring high levels of customer satisfaction. Engaging with clients through phone and email, you will utilize your strong technical knowledge and excellent communication skills to address and resolve their concerns effectively.

What you'll do

  • Troubleshoot and resolve technical issues remotely
  • Assist clients via phone and email
  • Provide excellent customer service

What you need

  • 1–4 yrs of experience
  • Troubleshooting
  • Networking
  • B.Tech or B.E.

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