Technical Support Technician(Cloud)

About the role

They are responsible for the entire life cycle of a company's cloud infrastructure and management of Cloud resources/assets, from strategy to implementation. The ideal candidate must be apt to lend technical assistance for cloud resources and infra to 500+ in-person and remote users quickly and gracefully.

What you'll do

• Implement, administer, and support cloud infrastructure solutions, including virtual machines, cloud services, SSL certificates (single-domain, multi-domain
• Design, implement, and manage Virtual Network Manager configurations and virtual network architectures
• Manage Data Loss Prevention (DLP) policies, data security controls, and endpoint security solutions
• Deliver prompt, professional remote support in a fast-paced operational environment
• Respond efficiently to support requests and manage incidents and service requests using the Help Desk ticketing system (Jira Service Manager)

What you need

• 5–9 yrs of experience
• Active Directory
• VMware
• Networking
• Firewalls
• Windows
• Azure
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc

Good to have

• Office 365
• Network security
• ITIL
• PowerShell
• AWS
• GCP