Technical Writer & Community Engagement Specialist

About the role

We are seeking a skilled and passionate Technical Writer & Community Engagement Specialist to join our company. This hybrid role combines clear, high-quality technical documentation with proactive community building to support product adoption, user success, and brand advocacy. You'll work closely with cross-functional teams to ensure users not only understand our product but feel empowered and engaged within our community.

What you'll do

• Develop and maintain product documentation including user guides, API references, FAQs, release notes, and tutorials
• Translate complex technical information into clear, concise, and user-friendly documentation
• Manage the documentation structure using modern documentation tools and version control (Markdown, Git, etc.)
• Edit and review content created by others for clarity, grammar, and consistency
• Build and nurture a vibrant online community through platforms like Discord, Slack, forums, and social media

What you need

• 2–5 yrs of experience
• Technical writing
• Writing
• Git
• Confluence
• Social media
• Any graduate