Techno Functional Consultant L2

About the role

We are seeking a skilled and experienced ServiceNow ITOM Developer to design, develop, and implement IT Operations Management (ITOM) solutions using ServiceNow. The ideal candidate will have hands-on experience with Discovery, Service Mapping, CMDB configuration, and integration of ITOM with ITSM processes.

What you'll do

• Implement and customize ServiceNow ITOM modules including Discovery , Service Mapping , Event Management , and Orchestration
• Develop workflows, scripts, and integrations to support ITOM functionalities
• Configure and maintain the CMDB Health Dashboard to monitor completeness, correctness, and compliance
• Ensure CMDB data integrity and alignment with business services and infrastructure
• Set up and optimize ServiceNow Discovery to identify infrastructure components and relationships

What you need

• 8–10 yrs of experience
• ServiceNow
• Event management
• JavaScript
• Any graduate