Techno Functional Consultant L3

About the role

The purpose of this role is to develop end to end solutions for client business across modules and systems basis the identified technical specifications, by conducting feasibility reviews and its implementation in alignment with cost and efficiency targets. Lead Administrator / SME responsible for managing enterprise endpoint management technologies including Meraki MDM, PDQ Connect, PDQ SmartDeploy, HP Device Manager (HPDM), and BEAK .

What you'll do

• Administer PDQ Connect for software deployment, patch management, endpoint management, reporting and remote support
• Manage PDQ SmartDeploy imaging, platform packs, deployment media and OS deployment lifecycle
• Lead L2/L3/L4 operational support, governance, automation and platform architecture activities
• Create SOPs, HLD/LLD, Runbooks, KT documents and deployment standards
• Support transition, knowledge acquisition, service improvement and customer governance reviews

What you need

• 10–18 yrs of experience
• Intune
• PowerShell
• SOP writing
• Root cause analysis
• ITIL
• Any graduate

Good to have

• Vulnerability assessment