Technology Architect, Business Application Delivery (OTM) (ID 1450)

About the role

Support daily users of the TMS/OTM application to analyze and root cause planning failed orders. Be the point of contact for shippers and transportation providers for resolution of order and shipment failures Assist in developing customer presentations for identified savings initiatives. Orders, Order Release, Shipment creation, optimization, Carrier Tender, and Delivery.

What you'll do

• Support daily users of the TMS/OTM application to analyze and root cause planning failed orders
• Assist in developing customer presentations for identified savings initiatives
• Monitor end-to-end processes: Orders, Order Release, Shipment creation, optimization, Carrier Tender, and Delivery
• Conduct team calls with shipping parties & transportation providers to facilitate compliance and continuous
• Responsible for configuring carrier rate packages in TMS/OTM application

What you need

• 5–9 yrs of experience
• SQL
• Root cause analysis
• PowerPoint
• IPR
• B.Tech or B.E. or B.Sc or BCA