Application Support Engineer

Accenture·Bengaluru

Pay not stated5–9 yrsFull-time

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Hard to read?

About the role

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

A: Lead and oversee the technical support and maintenance of database systems within a defined operating model, ensuring adherence to processes and SLAs across the team
B: Manage and delegate all support activities including monitoring of databases, incident resolution, and monitoring tickets while ensuring timely closure
C: Guide the team in performing and reviewing database functions like DB restarts, backups, user management, restore, patching, troubleshooting
D: Own and drive the creation, review, and modification of procedures and documentation used for problem resolution and day-to-day maintenance
A: Able to prioritize, delegate, and execute tasks effectively in a high-pressure environment while keeping the team focused and productive