TechOps-SAP-CONCUR-SENIOR

About the role

We are looking for an SAP CONCUR SENIOR to join the EY GDS Team. As part of our EY GDS – TechOps team, you will be responsible for providing functional support for Concur modules – Expense and Travel across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements.

What you'll do

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management
• Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action
• Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP Concur solutions and designs
• Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems
• Available to work on shift hours depending on the requirement of the client

What you need

• 5–7 yrs of experience
• SAP
• Change management
• Root cause analysis
• ERP
• SuccessFactors
• Travel booking
• B.Tech or B.E.

Good to have

• Google Analytics