Telecaller

About the role

Handle both inbound and outbound phone calls effectively. Furnish customers with the information they need. Resolve queries related to gift delivery or any damage during transit. Maintain an up-to-date customer database by regularly updating information. Create communication scripts for inbound calls.

What you'll do

• Handle both inbound and outbound phone calls effectively
• Resolve queries related to gift delivery or any damage during transit
• Maintain an up-to-date customer database by regularly updating information
• Create communication scripts for inbound calls
• Keep the team updated on customer calls and demo sessions on a regular basis

What you need

• Open to freshers
• Communication
• Voice process
• Any graduate