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Telecommunications Principal Engineer

TTEC·Hyderabad

Pay not stated10–18 yrsFull-time
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About the role

The Telecommunications Principal Engineer is responsible for the engineering, design, deployment, management, and support of the TTEC DCX SIP and carrier infrastructure.

What you'll do

  • Design: Customer Strategy Services
  • Enable: Customer Technology Services
  • Manage: Customer Management Services
  • Implement appropriate AI-enabled productivity, engineering, monitoring, and automation capabilities to improve troubleshooting, documentation, operational analysis
  • Support new client launches by engineering, deploying, validating, and supporting SIP and carrier infrastructure requirements

What you need

  • 10–18 yrs of experience
  • Telecom
  • Troubleshooting
  • VMware
  • Maintenance
  • B.Sc or BA or B.Tech or B.E. or BCA

Good to have

  • Cloud security
  • AWS
  • Routing and switching
  • Azure

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