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Territory Manager-Personal Loan (DSA)

IDFC FIRST Bank·Ahmedabad

Pay not stated3–6 yrsFull-time

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About the role

The Territory Manager – Personal Loan (DSA) is responsible for sourcing and managing Direct Selling Agent (DSA) channels across multiple locations to drive personal loan business. This pan-India role focuses on acquiring quality business, minimizing delinquencies, and delivering high standards of customer service.

What you'll do

  • Source and manage DSA channels to acquire personal loan business from the market
  • Ensure portfolio quality by minimizing delinquencies and application rejections
  • Maintain deep knowledge of retail asset products, operational processes, and current market trends
  • Identify changing market dynamics and develop new channels to expand business reach
  • Deliver high-quality customer service through efficient channel management

What you need

  • 3–6 yrs of experience
  • Customer service
  • Channel sales
  • Any graduate

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