Test Engineer L4(Contract)

About the role

The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements

What you'll do

• Design, develop, and execute test plans, test scenarios, test cases, and test scripts for Genesys Cloud CX solutions
• Perform functional, integration, regression, system integration testing, user acceptance testing support, and production validation
• Test integrations with CRM platforms, telephony systems, SIP/SBC, WebRTC, APIs, workforce management, call recording, and third-party applications
• Analyze business requirements, technical specifications, and call-flow designs to ensure complete test coverage
• Identify, document, track, and manage defects using tools such as Jira, Azure DevOps, Confluence, or similar platforms

What you need

• 8–14 yrs of experience
• Test cases
• Bug tracking
• CRM
• Agile
• Telecom
• JIRA
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Test automation
• Salesforce
• Azure
• Confluence
• VBA