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Test Specialist

HCLTech·Bengaluru

Pay not statedJunior levelFull-time

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About the role

We are seeking an experienced IVR NICE Tester to validate and ensure the quality of customer contact center solutions built on the NICE inContact platform. The candidate will be responsible for testing IVR call flows, routing strategies, agent interactions, integrations, reporting, and end-to-end customer experience across voice channels.

What you need

  • Test cases
  • Bug tracking
  • Any graduate

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