Ticketing Executive || Airport Ground Staff Hiring

About the role

The ideal candidate will have a passion for the aviation industry and possess excellent communication and organizational skills. As a Ticketing Executive/ Airport Ground Staff, you will be responsible for providing efficient and friendly service to our customers, ensuring a smooth and hassle-free travel experience.

What you'll do

• Process ticket reservations, changes, cancellations, and refunds accurately and efficiently
• Provide excellent customer service by addressing customer inquiries and concerns in a timely and professional manner
• Assist passengers with check-in, boarding, and baggage handling procedures
• Coordinate with other departments to ensure smooth operations and timely departures
• Handle cash and credit card transactions in accordance with company policies

What you need

• Customer service
• Communication
• Reservations
• Diploma