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Tier 1 Cyber Security Operations Analyst

Teladoc Health·Remote

Pay not stated3–4 yrsFull-timeRemote

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About the role

The Tier 1 Cyber Security Operations Analyst is responsible for monitoring and analyzing security events, triaging alerts, and escalating incidents to ensure the protection of organizational networks, systems, and data from cyber threats. This role serves as the first line of defense in a Security Operations Center (SOC), requiring strong analytical skills and a foundational understanding of cybersecurity principles.

What you'll do

  • Monitor security tools such as Security Information and Event Management (SIEM) systems, intrusion detection/prevention systems (IDS/IPS)
  • Identify, classify, and prioritize security alerts, distinguishing false positives from potential threats
  • Escalate verified threats to Tier 2 analysts for further investigation
  • Perform initial analysis of security incidents, including phishing attempts, malware infections, or unauthorized access
  • Document investigative steps and track alert resolution within ticketing systems

What you need

  • 3–4 yrs of experience
  • Linux
  • Networking
  • TCP/IP
  • SIEM
  • Windows
  • EDR
  • B.Tech or B.E. or B.Sc or BCA

Good to have

  • CISSP
  • Firewalls
  • Incident response
  • Network security
  • Data privacy

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