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Tower Lead - Commvault

HCLTech·Noida

Pay not statedSenior levelFull-time

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About the role

The Tower Lead for Support & Operations plays a critical role in ensuring the efficient resolution of escalations and delivering services as outlined in the Statement of Work (SOW). This position is pivotal in driving operational excellence, enhancing customer satisfaction, and implementing strategic initiatives to improve profitability within the tower.

What you'll do

  • Drive Revenue Generation By Leveraging Commvault And Azure Solutions To Optimize Operational Performance And Meet Tower-Level Financial Targets
  • Ensure Timely Closure Of Escalations And Crisis Situations By Coordinating With Teams And Utilizing Strong Problem-Solving

What you need

  • Azure
  • Any graduate

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