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Tower Lead (Support & Operations)

HCLTech·Noida

Pay not stated15–27 yrsFull-time
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About the role

We are seeking a highly skilled and experienced SCCM/Intune,Windows Imaging & macOS Jamf L3 Lead to oversee, manage, and optimize enterprise-wide Windows and macOS imaging and device management ecosystems. This role involves leading the design, development, deployment, and maintenance of both Windows OS and macOS environments while ensuring security, compliance, and a seamless user experience through SCCM, Intune, and Jamf Pro platforms.

What you'll do

  • Create and manage Windows 10/11 images
  • Test and certify new hardware models
  • Perform OS deployment using SCCM, Boot Media, and PXE
  • Create and maintain OS deployment task sequences and kiosk packages for retail
  • Develop PowerShell scripts for automation and troubleshooting

What you need

  • 15–27 yrs of experience
  • SOP writing
  • Intune
  • Azure
  • PowerShell
  • JIRA
  • Documentation
  • B.Tech or B.E. or B.Sc or BCA

Good to have

  • ITIL
  • ServiceNow
  • Bash
  • SQL
  • IAM
  • Active Directory

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