Tower Lead (Support & Operations)

About the role

Senior Forward Deployment Engineer – AWS Agentic AI We are looking for a Senior Forward Deployment Engineer (FDE) to lead the technical architecture and end-to-end deployment of enterprise Generative AI and Agentic AI solutions for strategic customers on AWS.

What you'll do

• Own the overall technical delivery of enterprise Agentic AI deployments from discovery and architecture through production rollout, hypercare, and transition to BAU
• Lead customer discovery, technical workshops, architecture reviews, executive technical discussions, solution demonstrations, POCs, pilots, and production planning
• Design customer-specific AI and AWS architectures using Amazon Bedrock, Amazon Bedrock AgentCore, AWS services, enterprise data sources, applications, security controls
• Define agent architecture including multi-agent patterns, Planner/Critic/Supervisor/Orchestrator designs, domain agents, Skills, tools, RAG, human-in-the-loop controls
• Define the integration architecture for REST APIs, MCP tools, databases, ITSM platforms, monitoring systems, identity systems, messaging systems

What you need

• 8–12 yrs of experience
• REST APIs
• AWS
• Python
• Git
• Docker
• LLMs
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc

Good to have

• ServiceNow
• Terraform
• IAM
• CI/CD
• Prompt engineering
• Production planning