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TPP Grievance Manager-TPP

Hdfc Bank·Mumbai

Pay not stated2–3 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

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What you'll do

  • Coordinate resolution with internal/external partners
  • Monitor and track all insurance grievances
  • Manage and close complaints within 5 days
  • Maintain 12hr mail revert TAT
  • Report denial cases to committee

What you need

  • 2–3 yrs of experience
  • Insurance
  • Audit
  • Compliance
  • Reporting
  • HTML
  • CRM
  • Any graduate

Good to have

  • Root cause analysis

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