Track Lead - Change Management, ServiceNow

About the role

Track Lead - Change Management, ServiceNow at HCLTech. \\r\.

What you'll do

• Take the ownership to oversee the day to day operations relating to Change Management\\r\
• Ensure Change Requests are assessed properly and effective impact assessment of Changes across Service Providers\\r\
• Ensure Change Process compliance, audit process, provide necessary feedback to Service Providers for improvement\\r\
• Ensure Changes are implemented within scheduled time and evaluated post implementation\\r\
• Chair the CAB; (as may be agreed with the customer) ; Convene the emergency CAB as required\\r\

What you need

• ServiceNow
• Change management
• Any graduate