Track Lead - CheckPoint PPC (Software), Cloud Security

About the role

The Track Lead for Support & Operations plays a pivotal role in managing operational efficiencies and driving continuous improvement initiatives. This position is crucial in ensuring that client SLAs are consistently met while fostering a culture of empowerment within teams. The Track Lead will leverage technical expertise in Checkpoint and Cisco ASA to enhance security operations and maintain a high standard of service delivery.

What you'll do

• Optimize Security Operations By Implementing And Managing Checkpoint And Cisco Asa Configurations
• Lead The Support Team In Responding To Client Inquiries And Incidents, Ensuring Timely Resolution And Effective Communication Of Status And Outcomes
• Mentor Team Members In Best Practices For Operational Processes, Facilitating Knowledge Sharing To Enhance Team Performance And Service Delivery
• Drive Innovation By Identifying Areas For Improvement In Operational Workflows, Proposing Solutions That Align With Client Needs And Business Objectives

What you need

• Cloud security
• Firewalls
• Compliance
• Any graduate

Good to have

• CCNA