Track Lead - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

About the role

The Track Lead in Support & Operations plays a crucial role in managing operational excellence while fostering a culture of continuous improvement and problem-solving. This position is responsible for meeting client Service Level Agreements (SLAs), empowering teams, and ensuring that the support team effectively addresses client requirements.

What you'll do

• Enhance Operational Systems By Leveraging Microsoft Vdi Solutions And Rdsh To Facilitate Improved Management Reporting, Streamline Information Flow
• Ensure The Support Team Meets Client Expectations By Understanding Client

What you need

• Windows
• Problem solving
• Customer service
• Any graduate

Good to have

• ITIL
• Azure