Track Lead - Oracle Administration,PostgreSQL,MYSQL, MS SQL

About the role

The Track Lead for Support & Operations plays a critical role in enhancing operational efficiency and driving continuous improvement initiatives. This position is responsible for managing client expectations, optimizing support processes, and leading a team to deliver exceptional service while meeting stringent SLAs.

What you'll do

• Optimize operational workflows by implementing best practices in Oracle Administration and PostgreSQL
• Analyze client requirements and ensure the support team meets or exceeds service expectations through effective problem-solving and proactive communication
• Lead and mentor the project team by defining project objectives, facilitating transparent communication
• Drive innovation in process development by researching and applying new technologies and methodologies in Oracle and PostgreSQL environments to enhance productivity and…
• Develop tailored solutions that align with customer needs by leveraging technical expertise in Oracle Administration and PostgreSQL

What you need

• SQL
• PostgreSQL
• SQL Server
• Performance management
• Any graduate

Good to have

• Oracle Database
• ITIL