Track Lead - Process Management, ServiceNow

About the role

The basic responsibilities of the role include analyzing business requirements through workflow analyses, translating business requirements into functional designs, evaluating feasibility with client\\\\\\\'s stakeholders, managing the development of the ServiceNow platform, serving as client\\\\\\\'s subject matter expert on the SNOW system, and managing the upgrades to the ServiceNow system.

What you'll do

• 7 to 8 years’ Experience on the ITSM ServiceNow platform as a Functional Consultant.\\\\r\\\
• Hands-on experience on writing the process documents, process flows, User Stories and Functional

What you need

• 7–8 yrs of experience
• ServiceNow
• Process management
• ITIL
• Agile
• Business analysis
• LLMs
• Any graduate

Good to have

• Roadmapping