highlisted

Track Lead - Process Management, ServiceNow

HCLTech·Madurai

Pay not stated8–14 yrsFull-time

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit

About the role

Handling tickets / Incidents via Service Now platform Troubleshooting and providing break fix support to technical issues Defining process improvements and ensuring that the processes are adhered to Take shared ownership of resolving issues in a SLA driven environment Testing and auditing as required from time to time

What you'll do

  • Cisco CCNP/CCIE and other industry standard networking certifications
  • Expert level knowledge in the real time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services
  • Expert level of Knowledge for FTD/ASA packet capture and packet tracer analyses
  • Cisco Firepower, ASA Productions
  • VPN IPSEC/SSL, GRE technologies and firewall policies

What you need

  • 8–14 yrs of experience
  • ServiceNow
  • Process management
  • CCNP
  • Firewalls
  • Root cause analysis
  • Any graduate

Similar jobs

Can I apply
Needs B.Tech or B.E. · Internship
Pay
Pay not stated
Source
From the company's careers page · 2 days ago
How to apply
On Icfcjb's site: account needed, ~10–15 min

RDE Intern

Garrett Advancing Motion·Madurai

Can I apply
Open to any education · Internship
Pay
Pay not stated
Source
From the company's careers page · 3 days ago
How to apply
On Garrett Advancing Motion's site: account needed, ~10–15 min

Engineering Executive

Marriott·Madurai

Can I apply
Open to any education · 2–5 yrs
Pay
Pay not stated
Source
From the company's careers page · 5 days ago
How to apply
On Marriott's own site

Engineering Executive

Marriott International·Madurai

Can I apply
Open to any education · 2–5 yrs
Pay
Pay not stated
Source
From the company's careers page · 5 days ago
How to apply
On Marriott International's site: account needed, ~10–15 min