highlisted

Track Lead - Process Management, ServiceNow

HCLTech·Noida

Pay not statedSenior levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

HCL is a ServiceNow Elite partner and is looking for a new ServiceNow Business Analyst and Functional Consultant.

What you'll do

  • Lead Process Management Initiatives By Implementing Itil Best Practices And Optimizing Bmc Remedy And Ca Service Desk Workflows To Enhance Service Delivery And…
  • Drive Innovation By Proposing New Ideas And Methodologies For Process Development, Leveraging Tools And Automation To Enhance Overall Organizational Progress
  • Develop And Implement Data-Driven Solutions Tailored To Customer Needs, Utilizing Servicenow To Streamline Service Requests And Improve Response Times
  • Proficiency In Servicenow (Snow) Administration And Support
  • Excellent Problem-Solving And Analytical

What you need

  • ServiceNow
  • Process management
  • ITIL
  • Ticketing tools
  • Any graduate

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