Track Lead - Program & Project Management

About the role

This role is a critical role in our organization. This is an ideal opportunity for someone who is motivated by an opportunity to participate in an organization\'s regionalization approach to end user support and infrastructure. We are looking for an individual who has the technical skills and intellectual capability to lead through this change and has the drive and desire to grow with a business.

What you'll do

• Budgeting & P&L Experience - Managing Capex & Opex, manage the P&L of 30+mn portfolio and ensuring that the revenue and margin and in line with the budgeted numbers
• Adherent to the Incident management process, guiding team in problem analysis, communication management, crisis management, and emergency fixes etc
• Lead and manage large Transition & Transformation within End User Services Domain
• Liaise with the customer executive at the CXO level and CIO level and participate in the IT roadmap journey
• Guide the Centre of Excellence team to deliver and meet customer transformation journey on Microsoft and Identity Access management platforms `

What you need

• 10–18 yrs of experience
• Project management
• IAM
• ServiceNow
• ITIL
• Intune
• Office 365
• B.Sc or B.Tech or B.E. or BCA