Track Lead - Saviynt, Java

About the role

We are seeking an experienced Saviynt L3 Engineer to provide advanced administration, support, troubleshooting, integration, and enhancement services for the Saviynt Identity Governance & Administration (IGA) platform. The role will act as the highest level of operational and technical support, ensuring stability, security, compliance, and continuous improvement of the organization\'s IAM ecosystem.

What you'll do

• Incident & Problem Management
• Provide Level 3 support for Saviynt production incidents and service requests
• Troubleshoot complex issues related to provisioning, de-provisioning, certifications, campaigns, workflows, and connectors
• Perform root cause analysis (RCA) and implement permanent fixes
• Collaborate with Saviynt support for product defects and escalations

What you need

• 10–18 yrs of experience
• Java
• REST APIs
• SQL
• IAM
• Active Directory
• Azure
• Any graduate

Good to have

• ITIL
• ServiceNow
• Root cause analysis
• Reconciliation
• Cloud security
• SOP writing