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Track Lead - ServiceNow, IT Service Management

HCLTech·Greater Noida, Delhi NCR

Pay not statedSenior levelFull-time

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About the role

The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high-quality code and support existing projects while responding to client requests.

What you'll do

  • Enhance Operational Systems By Utilizing Servicenow And Itil Frameworks To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes

What you need

  • ServiceNow
  • ITIL
  • Any graduate

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