Track Lead (Support & Operations)

About the role

Coordinate Windows Server and VMware patch management activities, including engagement with Windows and VMaaS engineering teams, Operations teams (including vendors), application owners and server owners to support a smooth end-to-end patching pipeline. Providing governance and oversight of timely operating system patch delivery.

What you'll do

• Coordinate Windows Server and VMware patch management activities, including engagement with Windows and VMaaS engineering teams, Operations teams (including vendors)
• Providing governance and oversight of timely operating system patch delivery
• Coordinating the remediation of gaps or shortcomings in Windows and VMaaS patch compliance reporting
• Supporting central patch management teams with governance of the patch ageing estate by coordinating with ITAOs
• Managing weekly DB/vendor interlock meetings for Windows & VMaaS patching

What you need

• 5–9 yrs of experience
• Excel
• Windows Server
• VMware
• Documentation
• Data analysis
• Vulnerability assessment
• Any graduate

Good to have

• JIRA
• Internal audit
• ServiceNow