Track Lead (Support & Operations)

HCLTech·Hyderabad

Pay not stated5–8 yrsFull-time

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About the role

Site Reliability Engineer (SRE) Lot 3 - HCBU | L2 - Senior SRE Engineer Experience Operating Model Focus Reporting 5-8 Years 24x7 Reliability Engineering Operations and Transformation SRE Lead / Reliability Architect ROLE PURPOSE Drive service reliability, resilience, observability, and automation across cloud, infrastructure, platform, and application services.

What you'll do

KEY RESPONSIBILITIES Reliability and SLO Management Define and maintain SLIs, SLOs, error budgets, golden signals, and service-health measures for critical services
Monitor SLO performance and error-budget consumption, identify reliability risks, and coordinate corrective actions with service owners
Contribute to service classification, availability targets, operational readiness, and reliability improvement roadmaps
Observability and AIOps Implement and enhance full-stack observability across applications, APIs, cloud, infrastructure, Kubernetes, databases, and network services
Build dashboards, service maps, alerts, synthetic checks, log analytics, tracing, and dependency views using enterprise monitoring platforms