Track Lead (Support & Operations)

About the role

We are looking for a Forward Deployment Engineer (FDE) to design, customize, integrate, deploy, troubleshoot, and operationalize enterprise Generative AI and Agentic AI solutions for customers on Google Cloud. The FDE is a hands-on customer-facing engineer who turns reusable platform capabilities into working customer solutions and owns the implementation from technical discovery through production go-live and hypercare.

What you'll do

• Work directly with customer technical teams to understand application, infrastructure, data, integration, security
• Participate in technical discovery sessions, solution workshops, demonstrations, proof-of-concepts, pilots, deployment planning, and go-live activities
• Implement customer-specific Agentic AI solutions using Gemini Enterprise Agent Platform, ADK, Python, and appropriate agent frameworks such as LangGraph and LangChain
• Configure and customize reusable agents, Skills, tools, workflows, RAG components, prompts, and enterprise connectors for customer environments
• Develop customer-specific integrations using REST APIs, SDKs, MCP tools, databases, ITSM platforms, monitoring systems, identity services

What you need

• 4–7 yrs of experience
• REST APIs
• Python
• SQL
• Git
• Docker
• GCP
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc

Good to have

• ServiceNow
• Terraform
• BigQuery
• LLMs
• IAM
• CI/CD