Track Lead (Support & Operations)

About the role

The Workload Automation Administrator is responsible for the design, development, implementation, and support of automated batch processes. They ensure the stability and reliability of the scheduling environment and provide operational support for the entire batch schedule.

What you'll do

• Production Support and Monitoring Provide production support for the batch scheduling environment, including monitoring job flows and resolving job failures
• Monitor the alarm console and email notifications to respond to system alerts and job failures
• Perform root cause analysis to fix regularly failing jobs and prevent future incidents
• Escalate critical issues to management or higher-level support teams when Service Level Agreements (SLAs) are at risk
• Job Creation and Maintenance Create, modify, and delete job definitions based on application team requirements

What you need

• 10–18 yrs of experience
• SQL
• Linux
• Shell scripting
• ITIL
• Reporting
• Root cause analysis
• Any graduate

Good to have

• Test cases