Track Lead (Support & Operations)

About the role

Secure Access Service Edge (SASE) | Security Service Edge (SSE) | Operations & Engineering 24x7 rotational support, including on-call and major-incident participation The Netskope Administrator will operate, administer and continuously improve the enterprise Netskope service across secure internet access and private application access.

What you'll do

• Platform administration and policy management
• Administer the Netskope tenant, administrator roles and least-privilege access in line with approved RBAC and security governance
• Configure, review and maintain Secure Web Gateway controls, real-time protection policies, URL and application categories, allowlists, blocklists, exceptions
• Configure and support Netskope Private Access, including private applications, application segments, publishers, steering configurations
• Maintain policy hygiene by reviewing temporary exceptions, stale allowlist entries, duplicated rules and policy conflicts

What you need

• 4–8 yrs of experience
• Reporting
• Documentation
• Network security
• Cloud security
• Firewalls
• PowerShell
• B.Tech or B.E. or B.Sc or BCA

Good to have

• REST APIs
• ServiceNow
• Python
• TCP/IP
• Node.js
• ITIL