Track Lead - Thycotic Privilege Manager, Azure Active Directory

About the role

The Track Lead for Support & Operations plays a pivotal role in driving operational excellence and fostering continuous improvement. This position is essential for ensuring that client service level agreements (SLAs) are consistently met while empowering teams through effective leadership and innovative problem-solving strategies.

What you'll do

• Optimize Operational Processes By Leveraging Beyondtrust And Active Directory To Enhance Management Reporting And Facilitate Streamlined Information Flow Across Teams
• Collaborate With Clients To Thoroughly Understand Their Requirements, Ensuring The Support Team Consistently Meets Or Exceeds Client Expectations Through Effective Use…
• Lead, Mentor, And Motivate The Project Team, Ensuring Clear Communication Of Project Goals And Objectives While Utilizing Avecto For Security Administration
• Drive Innovation By Proposing And Implementing New Ideas For Process Development, Utilizing Existing Tools To Foster Organizational Progress And Efficiency
• Provide Tailored Solutions That Align With Customer Needs, Employing Active Directory And Beyondtrust Capabilities To Achieve Successful Business Outcomes

What you need

• Active Directory
• Azure
• Any graduate

Good to have

• ITIL
• CISSP